Terms of Service

1. Eligibility and business use only

The Services are offered exclusively to businesses and other legal entities for commercial purposes. The Services are not intended for personal, family, or household use, and consumers may not open an account.

By using the Services, you represent that you are at least 18 years old, that you are authorized to act on behalf of your business, and that you have the authority to bind your business to these Terms.

2. Description of the Services

Swiftra provides a financial operating platform that lets businesses open and manage accounts, move money, issue payment cards, run domestic and cross-border payments, and automate related financial workflows.

3. Banking services and partner institutions

Swiftra is a technology company, not a bank. Banking services, including deposit accounts, payment execution, and card issuance, are provided by one or more regulated banking partners and payment networks.

Your use of those banking services may be subject to the separate terms, agreements, and disclosures of the applicable banking partner, which you agree to in addition to these Terms. Funds are held by the banking partner in accordance with its terms.

4. Account registration and verification (KYB)

To use the Services, you must complete our onboarding and business verification (Know Your Business, or “KYB”) process. You agree to provide accurate, current, and complete information about your business, its beneficial owners, and its authorized representatives, and to keep that information up to date.

We may decline, limit, suspend, or close accounts, and may require additional information at any time, as needed to meet legal, regulatory, or risk-management requirements.

5. Acceptable use

You agree not to use the Services for any unlawful, fraudulent, or prohibited purpose. Prohibited activities include, without limitation:

• Money laundering, terrorist financing, or evasion of sanctions or other applicable laws;
• Fraud, misrepresentation, or unauthorized transactions;
• Businesses or activities restricted by our banking partners, card networks, or applicable law;
• Infringing the intellectual property or privacy rights of others; and
• Attempting to gain unauthorized access to, disrupt, or interfere with the Services or their security.

6. Compliance and monitoring

You are responsible for using the Services in compliance with all laws and regulations applicable to your business. We and our banking partners may monitor, review, hold, delay, or reject transactions, and may report activity to regulators or law enforcement, in order to comply with anti-money-laundering, sanctions, and other legal obligations.

7. Fees

Fees for the Services are described in your order form, pricing page, or other written agreement with us. Unless stated otherwise, fees are exclusive of applicable taxes. We may change fees on prospective notice as permitted by your agreement and applicable law.

8. Payment cards

Cards made available through the Services are issued by a partner issuing bank pursuant to a license from the applicable card network and are subject to the issuer’s cardholder terms. You are responsible for all authorized activity on cards issued to your business and its representatives, and for applying appropriate controls and limits.

9. Suspension and termination

We may suspend or terminate your access to the Services, with or without notice, if you breach these Terms, if required by a banking partner or by law, or to protect the security or integrity of the Services. You may stop using the Services at any time, subject to settlement of outstanding obligations.

10. Intellectual property

The Services, including all software, content, and trademarks, are owned by Swiftra or its licensors and are protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable right to use the Services during the term of your agreement, solely for your internal business purposes.

11. Disclaimers

The Services are provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Limitation of liability

To the maximum extent permitted by law, Swiftra will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenues, or data. Our total liability arising out of or relating to the Services will not exceed the fees you paid to us in the twelve (12) months preceding the event giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless Swiftra, its affiliates, and its banking partners from any claims, losses, or expenses arising out of your use of the Services, your violation of these Terms, or your violation of any law or third-party right.

14. Governing law and disputes

These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict-of-laws rules. Any dispute arising out of or relating to these Terms or the Services will be subject to the exclusive jurisdiction of the state and federal courts located in Massachusetts, unless otherwise required by applicable law.

15. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will provide notice through the Services or by other reasonable means. Your continued use of the Services after the changes take effect constitutes acceptance of the updated Terms.